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Privacy Policy

Privacy Policy - Your Trust Our Promise

Trekking Planner Nepal at all times respects your privacy. We at no point of time or under any circumstances rent or sell any of the details provided to us to the third parties. All your valued information is needed to arrange a smooth and effective trip for you in Nepal, Tibet or Bhutan. Any kind of misuse of information or handing over your information to others is highly discouraged. We acknowledge the fact and assure you that all your confidential information is safe and will reciprocate the same when required in future.

For what purpose we need your information? What is done with it?

All the information provided by you about yourself in details is strictly used for a specific purpose. The detail comprises of the information requested on your behalf. At no point we divulge any kind of information we gather from you to any third party without your prior consent. If you confirm a booking with us, we might need additional information solely for operational reasons only. The following information and documents are required which displays and reveals your authorized identification:-

  • Name, address, postal code, contact number and email address.
  • Copy of your passport to ensure that the information provided by you is genuine
  • We may respond to you through your mailing address and use them for subscription of our e- newsletter.
  • In case you want to update your information with us, you can mail it to us at our official mailing address. We will update your record with us immediately.

Where We Store Your Personal Data

All of our customers' personal marketing data is saved, safeguarded, and processed in an Access database and physical copies at our office and on our website.

SSL technology will be used to encrypt all payment transactions. We do not keep any payment transaction data provided by you, electronically or otherwise. You are responsible for keeping your password secure if we have provided you (or you have selected) one to access specific portions of our site. We ask that you not share your password with anybody. Unfortunately, information transfer via the internet is not totally secure. Although we will do our best to secure your personal information, we cannot guarantee the security of any information you communicate to our site; any transfer is at your own risk. We will make every effort to prevent unauthorized access to your information after we have received it.

We may transmit and keep data collected from you at a location outside the European Economic Area ("EEA"). It may also be processed by personnel working for us outside the EEA or by workers of service providers hired by us to offer services related to the trip you have booked on. Such personnel may be involved in, among other things, the supply of a trip that you have reserved.

By providing your personal information, you consent to this transmission, storage, or processing. We will take all reasonable precautions to guarantee that your data is handled securely and in compliance with this privacy statement. All information you send to us is securely saved on our servers.If you want your data deleted from our Access database and website, you must request it, and we will do so unless there is a legal reason not to. Please be advised that if you opt out of receiving marketing communications, your data will be deleted.

Safeguarding and Security of the information provided

Your information will be saved on our company's servers, which are not open to the public. Trekking Planner workers only have access to your whole personal information if necessary. When you reserve or purchase anything on our website, your credit card information is never saved in our database. The payment procedure is quite secure.

We put in place necessary technological and organizational precautions to prevent unauthorized or illegal processing of Personal Data, as well as accidental or unlawful deletion, loss, modification, unauthorized disclosure, or access to Personal Data. However, please be aware that we cannot completely remove the security risks involved with the storage and transmission of Personal Data.

Data Retention

We will keep your Personal Data for as long as you have an account with us or as long as we need to provide you with the Services. We will also keep your Personal Data for as long as is required to meet our legal requirements, settle disputes, and enforce our agreements.

We shall remove your Personal Data from our systems if we no longer need to handle it for the reasons specified in this Privacy Policy. Upon your request, we shall also remove your Personal Data where permitted. If you want us to remove your data, please send us an email using our contact form with your name and email address, as well as specific instructions to "Delete your personal data and/or any data we store pertaining to you."

If you have any issues concerning our data retention procedures, please get in touch with us via our main website e-mail enquiries from our contact form.

Your Rights 

You have the right to request that we not use your personal information for marketing purposes. You can also exercise your right at any time by contacting us using our contact form. Our website may include links to and from third-party websites from time to time. If you follow a link to one of these websites, please be aware that such websites may have their own privacy policies, for which we accept no responsibility or obligation. Please review these rules before submitting any personal information to these websites.

We collect some unspecified information for keeping track of our business.

We need to upgrade our official website in order to market our company. As a result, part of your information is evaluated by Google analytics and its metrics in order to acquire detailed information on our web traffic. Information such as the page visited, location, date, and time may be simply examined.

We will keep your Personal Data for as long as you have an account with us or as long as we need to provide you with the Services. We will also keep your Personal Data for as long as is required to meet our legal requirements, settle disputes, and enforce our agreements.We shall remove your Personal Data from our systems if we no longer need to handle it for the reasons specified in this Privacy Policy.

Upon your request, we shall also remove your Personal Data where permitted. If you want us to remove your data, please send us an email using our contact form with your name and email address, as well as specific instructions to "Delete your personal data and/or any data we store pertaining to you."

If you have any issues concerning our data retention procedures, please get in touch with us via our main website e-mail enquiries from our contact form.

Why and how do we use cookies?

For a better approach, we always employ cookies. Keeping track of cookies provides us with information on the frequency with which people visit our internet page. As a result, the cookies are promptly recognized the following time the same browser is used. It then relays information about who and when viewed the site.

The links on our website is sensitive

We always follow and fully adhere to our simplified privacy policy. It does not apply to any other websites reached via our links. If you move away from our site by clicking on any of our links, please keep in mind that this is not covered by our privacy policy.

Legal Disclaimer

We may release personal information if required by law or in the good faith judgment that such action is required to confirm legal activities or comply with legal demand served on Trekking Planner.

Amendment/Renewal of the policy

We have the right to alter or update our privacy policy at any time, for any reason. The privacy policy is subject to change based on the circumstances and needs. If you have any concerns or questions about our privacy policies and procedures, please send them to our company's office postal address.

Note :-
Please keep in mind that this Privacy Policy does not cover the activities of organizations we do not own or control, or persons we do not employ or manage. 

Our Services may include a link to or access to Third Party Sites. These links are provided only for your convenience. We have no control over, do not evaluate, and are not responsible for Third Party Sites, their content, or any goods or services offered through them. Third Party Sites are not covered by our Privacy Policy, and any information you disclose to them is at your own risk. We recommend that you read the privacy rules of any Third Party Sites with which you engage.

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Responsible Tourism
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from 2015 - 2020

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